Undoubtedly, Covid-19 pandemic has had a massive influence on the global development of e-Commerce. Now are creativity and innovation essential for the success in the retail field. The competition is growing and the customers’ expectations are changing rapidly. What will be the main trends to shape e-Commerce in 2021? How to be successful in the crowded digital space? – You will find the answers to this questions presented by leading specialists. Experienced lectors will present their views and best tips on customer engagement,technology, the latest innovations in ecommerce and many more.